TruckLogics and SPAN Enterprises abide by the following
Privacy Principles:
TruckLogics is a web-based TMS with a built-in mobile application designed to assist with management of your trucking business. TruckLogics has put forth this privacy policy to provide context to our users about what user data is collected, why it is collected, how it is used, and what TruckLogics has done to protect the privacy of the user data within our application. Our services that can collect user data include the web application and the
mobile application: TruckLogics.
Information we collect from you
We collect information from your devices and accounts to provide you with better service. The below list includes and explains the types of information that the TruckLogics application collects from your account and device.
- TruckLogics Account Information: Your basic details, such as contact name, email address, phone number, etc., will be needed to create a TruckLogics account.
- Business Information: Your business details, such as business name, address, email address, and contact number to manage your businesses.
- Device information: Information provided by your system as you interact with our sites and mobile apps, such as your IP address, device information, and browser information.
Location information
TruckLogics collects information about your location to provide you with the location-based services offered via our platforms, such as check calls
and freight tracking.
Your location can be determined with varying degrees of accuracy using GPS, IP address, and information about things near your device, such as
cell towers.
The type of location data we collect depends in part on your device and account settings. For example, you can turn the location tracking settings on your device on or off anytime using the device’s settings.
Information Sharing and Disclosure
We do not sell or share any of your personal information to third parties for their marketing purposes without your explicit consent, except as provided for in this Privacy Policy. We may share your personal data and other information with third parties, as described below.
Service Providers: TruckLogics uses third parties to facilitate one or more aspects of the service’s operations, and, therefore, we share the required information from your account for these services to function, which may include some of your personal information, directly with the 3rd party feature or service providers to supply you with this integration, service or feature of
our platform.
We use third-party services that may collect information to identify you. The third-party services include Google Play Services
(https://www.google.com/policies/privacy/).
API Providers: We are committed to respecting your privacy. Our API does not share your personal information with other third-party API providers. We only share information with our own designated APIs for the TruckLogics mobile application, which are https://androidapiv1.trucklogics.com/ for Android devices and https://iosapiv1.trucklogics.com/ for iOS devices.
How your information is used
The information we collect from you when you sign up and utilize the TruckLogics website and mobile app will be used only for the following purposes:
- To improve our services, in response to your customer service requests.
- To personalize your experience by allowing us to deliver things that interest you the most.
- We reserve the right to use any public statement made by users of our application in our marketing, promotions, website, or other social media platforms at our sole discretion.
Security we provide
TruckLogics takes every precaution to protect user information. All information (including credit card and banking information) is protected behind our encrypted network. SPAN Enterprises uses Microsoft .NET, SQL, AWS, and JQuery, which are trusted, tested, safe, and secure third parties.
All your personal information is encrypted and transmitted securely. Employees who have been provided with access to main accounts as a sub-user are limited to only those areas applicable to complete their user roles functions. Sub Users must be permitted to access information by a deliberate process of account creation by the administrator.
Security and virus protection measurements and programs are updated frequently to keep your information safe and protected.
Third-party disclosure
We do share your account information with third-parties to sell, trade, or transfer your personal information with other third-party products or services.
Third-party links
We do not include or offer third-party products or services on our website.
Use of Cookies
We use cookies for tracking purposes, but you can set preferences on your browser to decline/reject all of the browser cookies or set an alert when the website accesses cookies.
California Online Privacy Protection Act
CalOPPA is a state law that was created to protect the privacy rights and personal data of any person or company in the United States that manages websites and collects personal information from consumers. It requires companies to post a conspicuous privacy policy on their websites stating exactly what information is being collected and those individuals or companies with whom it is being shared.
According to CalOPPA:
- You can visit our site anonymously
- You will be notified of changes in our Privacy Policy under the Privacy Policy Page
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our collection and use of your Personal Information. To learn more about your California privacy rights, visit the Privacy Notice for California Residents at CCPA - Privacy Policy.
Contact Information
We will notify you about any significant changes made in the Privacy Policy by sending a notice to the primary email address specified in your TruckLogics account or placing a prominent notice on the TruckLogics dashboard.
You can email us at [email protected] if you have any questions about our Privacy Policy.
TruckLogics Mobile Application Content Permissions
The TruckLogics mobile app requires the following permissions:
- Contacts: To read and access contacts on your device. For example, if you want to import your contacts to the TruckLogics Address Book.
- Media Permission - To access photos, media, and files on your device. For example, if you want to upload a document from your device.
- Location information - To track your location when you use features like auto-check call or freight tracking on your device.
- Device information - To collect information on the number of devices you use to connect to the service, as well as information about the operating systems (e.g., iOS, Android, Windows).
- Camera - To create files to be uploaded via the mobile app.
Learn about all the features we offer
Organize your entire trucking business in one place. Organize & track everything from your Dispatches & Trip Logs, to your Expenses & Invoices from any computer or mobile device.
TruckLogics Support Options
We are happy to assist you with any questions you may have and provide support via phone and live chat, along with 24/7 emergency email support from our experienced support specialists based in Rock Hill, South Carolina.